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How can I record Skype calls? PDF Print E-mail
Written by GreyHead   
Wednesday, 19 November 2008 05:36

Q: I wonder if I could ask you to share what systems are you using please to record skype calls please?

A: I use Skylook [100 euros] for recording Skype calls as it integrates well with Outlook. It works well, records calls automatically putting my client and me on separate channels, is unobtrusive and has good quality. I do have occasional problems if I have too many programs open during a call - then the recording may stop, I guess this happens 1 call in 20, if the call is important I make sure that I close down anything unnecessary beforehand. Both Skype and any recording system will place a load on your system so do test on your setup before you buy.

TheSkylook people have a sister product called Call Burner [50 euros] which I haven't tried.

I also experimented with Pamela [15-30 euros] a couple of years ago but it then had problems with my USB headset. Could be worth revisiting.

If you want something more general purpose then Total Recorder [18 US$] is an excellent general purpose Windows recorder. Takes a little bit of setting up but then works very smoothly.

I also have a colleague who uses the OpenSource sound editor Audacity [free] to record her face-to-face client sessions. I guess that could also be set up to record Skype and has the advantage of being free.

Bob

:: from an original post to the EuroCoach list

Later Another colleague mentioned PowerGramo [$15-35 US$] which worked well for her except on one two hour call when she lost the last ten minutes.

Last Updated on Wednesday, 19 November 2008 19:12
 
What barcode do I need for my CD? PDF Print E-mail
Written by GreyHead   
Wednesday, 19 November 2008 05:13
Q: Could anyone advice me on the best place to purchase barcodes for CD
sales in the UK.

A: If these are spoken word CDs then you need an ISBN barcode. UK ISBNs are
available from Nielsen http://www.isbn.nielsenbookdata.co.uk/ We applied
last year and it's a fairly easy process. I think our block of 10 cost
around £100.

Music CDs don't require an ISBN but some stockist may want a UPC to manage
stock control - don't know much about these but there is some info at
http://www.gs1uk.org/about/Implementation_Guide.asp#1

Bob

:: from an original post to the EuroCoach list

 
How do I find the right file? PDF Print E-mail
Written by GreyHead   
Friday, 17 October 2008 03:35
Q: I know the file I want has 'Read More' in it but when I search I find a hundred results - how do I know which is the one that I want?

A: I had a frustrating time this morning doing just this until I remembered that I had File Locator Pro installed. It's a good flexible file searcher - though I don't use it that often. But it not only finds the files, it shows you the line that the result is and the two lines before and after. This makes it really easy to see the result in context and know if it is the one that I want.

It took less than a minute to open up File Locator, do the search and identify the file. Not free but worth every penny of the price even if I only use it once every few months.

Bob
Last Updated on Wednesday, 22 October 2008 17:40
 
How can I protect a PDF? PDF Print E-mail
Written by GreyHead   
Wednesday, 19 November 2008 05:11
You can use the basic .pdf security to add an 'open' password to a pdf as well as protecting against copying or printing (with a second different password). Both of these are rightly considered 'basic' protection as they can be broken very simply if you have the correct software - which is readily available, though probably not in most schools' kitbags.
 
A better simpler protection method is to use a copy protection password and to watermark the pages of your pdf with a customer unique message: "The PDF specially prepared for Barnsley Middle School" on every page. This is much more of a practical deterrent. You can add this kind of message with most of the PDF tools. If you combine it with a little graphic then it becomes practically impossible to remove without tediously editing every page of the pdf.

Bob

:: from an original post to the EuroCoach list
 
Client records PDF Print E-mail
Written by GreyHead   
Friday, 17 October 2008 02:32
Q: . . . a Customer Relations Management System may be what I want . . .?
 
A: I looked at several of these for a client running a training company a year or so back - most of them were aimed at targeted selling, identifying leads and tracking them through a sales process. One of the systems I looked at was 37Signals HighRise. It wasn't good for him but worked fine for me and I've used it ever since.

Last Updated on Wednesday, 22 October 2008 17:40
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